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Duyong Marina & Resort is a unique 5-star boutique hotel that is located in Pulau Duyong, Terengganu. Set in a secluded surrounding, Duyong Marina & Resort offers tranquil ambiance along with exciting sailing facilities and well-appointed accommodation. Pulau Duyong is also the home to the Moonsoon Cup every year and Duyong Marina & Resort serves as a host to the top ranking sailors from all around the world. Without further ado, I am pleased to share with you the pros and cons that Duyong Marina & Resort has to offer to you as a traveller.

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Pros

 

  • Duyong Marina & Resort is located just 7 minutes’ away from the Kuala Terengganu International Airport and 10 minutes’ away from Kuala Terengganu town
  • Duyong Marina & Resort is surrounded by beautiful landscape and serene surroundings
  • There is a village near the resort where you can visit to see the traditional lifestyle of the people in Terengganu
  • The resort has a quiet, peaceful and nature-oriented environment
  • The service staffs are pleasant, kind and well-trained
  • As the rooms are located quite far away from the lobby, there is a buggy service to drive you to your room
  • For business travellers, there is a business center within the resort to get your work done and for cycling enthusiasts, you can rent a bicycle from the bicycle rental facility to explore around
  • Duyong Marina & Resort also has a fitness center and an outdoor pool
  • Some of the resorts guests were fortunate enough to be upgraded to a bigger room at no additional charges
  • The breakfast area has a beautiful view overlooking the river
  • There are 5 different types of rooms to choose from; Serambi Garden View, Anjung Garden View, Teratak Sea View, Cemara Garden View and Royal Suite Garden View
  • The rooms are clean and spacious and the beds and sheets are comfortable to sleep on
  • The rooms come with air conditioning system, a 32-inches flat-screen TV, a DVD player, a mini Hi-fi, a minibar and coffee and tea making facilities
  • The rooms are tastefully furnished with premium teak and timber for a traditional classy feel
  • These rooms are also set apart from each other so you will get your own privacy

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Cons

 

  • The location of the resort is not convenient for people without a car
  • The buggy service is on-call so you will have to waste some time to wait for them to pick you up
  • While others complimented on the customer service quality, some of the resort guests mentioned that the service staffs are not friendly and not motivated in their work
  • The breakfast selection is limited and not worth waking up for
  • There is an additional surcharge for early check-in
  • The rooms do not come with a safety deposit box
  • You can only use the internet at the reception and dining area because there is no internet access in your room
  • Some of the resorts guests complained that there were a lot of mosquitoes in their rooms
  • Some of the guests mentioned that the condition of the rooms are rundown and it is not worth the price that they are paying for